Terms of Service & Non-Refundable Policy

By accessing or using Alta Roofing LLC’s roofing contractor services, you (hereinafter referred to as the Client') agree to the following Terms of Service. These Terms outline the obligations, responsibilities, and restrictions governing the use of our roofing contractor services. Please read these Terms carefully before entering into any agreement, signing a contract, or making any payment.

1. Acceptance of Terms

By engaging Alta Roofing LLC for roofing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service without modification. If you do not agree to these Terms, you should not use our services.

2. Non-Refundable Policy

All payments made to Alta Roofing LLC, including but not limited to deposits, insurance proceeds, deductibles, and final balances, are non-refundable once work has commenced or materials have been ordered. By making a payment, you acknowledge and agree to this non-refundable policy. Please ensure you have reviewed all project details, pricing, and scope of work before authorizing payment.

3. Client’s Responsibility

The Client is responsible for carefully reviewing and understanding these Terms before signing any agreement or making a payment. The Client agrees to provide timely access to the property for inspections, insurance adjusters, delivery of materials, and completion of work. The Client is responsible for transferring all insurance payments, including deductible, recoverable depreciation, and supplemental payments, to Alta Roofing LLC as outlined in the contract. Alta Roofing LLC shall not be held liable for delays caused by the Client’s failure to provide access, payments, or approvals.

4. Service Description

Alta Roofing LLC provides professional roofing services including inspections, repairs, replacements, and related exterior services. The scope of each project is defined in a written contract or proposal signed by both parties. No changes to the agreed-upon services will be made unless confirmed in writing and signed by both Alta Roofing LLC and the Client.

5. Nature of Roofing Contractor Services

Roofing services inherently involve variables outside of Alta Roofing LLC’s control (e.g., weather, manufacturer material availability, and insurance company approvals). While we strive for timely and professional completion, no specific completion dates or outcomes are guaranteed unless stated in writing. Alta Roofing LLC warrants labor and materials in accordance with the warranty terms provided in the signed contract.

6. Modifications to Terms

Alta Roofing LLC reserves the right to update or modify these Terms of Service at any time without prior notice. Clients are responsible for reviewing the most current version of these Terms. Continued use of our services following modifications constitutes acceptance of the updated Terms.

7. Limitation of Liability

Alta Roofing LLC shall not be liable for damages arising from: Delays caused by weather, supply chain issues, insurance companies, or other third parties. Pre-existing conditions or structural defects at the property. Indirect, incidental, punitive, or consequential damages. Alta Roofing LLC’s liability is limited strictly to the repair or replacement obligations expressly stated in the signed contract.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas. All disputes arising from or related to these Terms shall fall under the jurisdiction of Travis County, Texas courts.

Contact Information

Alta Roofing LLC

Attn: Chris Hetzner

6517 Cascada Drive

Austin, TX 78750

Phone: (512) 270-8952

Email: [email protected]

Website: www.altaroofingpros.com

By hiring Alta Roofing LLC, you acknowledge that you have read, understood, and agreed to these

Terms of Service.